What These Answers Actually Cover
This FAQ exists because real questions deserve real answers — not a phone tree or a two-day email chain. We've organized it around the things you're most likely to ask: how to fund your account using PayPal or Venmo, what happens when you load a Play+ prepaid card, how identity verification works before a withdrawal clears, and which states can access michlotto
under current law. Each answer below reflects how our account system actually operates. If you're in Columbus and setting up your account for the first time, the deposit and verification steps are the same ones you'll walk through on your phone. State availability depends on local law, so if you're unsure whether your state qualifies, the eligibility question below has the clearest
path forward. We update these answers when our processes change — so what you read here is current.
- PayPal
- Venmo
- Play+ Prepaid
- State Law Eligibility