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How michlotto Handles Your Personal Information

We built this policy to be direct — no legal maze, no buried opt-outs. When you open an account, fund it via PayPal, Venmo, or Play+, and place wagers where state law permits, we collect only what we need to run a secure, verified…

Account data stays encryptedPayment details handled through PayPal, Venmo, Play+No data sold to third partiesAccess and deletion requests honoredState-law eligibility applies
michlotto How michlotto Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions, deletion requests, and data-access asks all go through the same support pipeline. Whether you're in Columbus or Charlotte, you can reach our team through live chat, email, or the in-account help center. We aim to respond to all privacy-related requests within the timeframe required by applicable state law.

Live Chat Start a chat session from inside your account dashboard. Select 'Privacy & Data' from the topic menu and a team member will pick it up.
Email Support Send your request to our privacy contact address listed in account settings. Include your registered email so we can verify your identity before processing.
In-Account Help Center Log in, navigate to Settings, then 'Privacy & Data Requests.' You can submit access, correction, or deletion requests directly from that screen.
DATA HANDLING IN PRACTICE

How We Protect and Manage Your Account Data

Security and transparency are the two things we will not cut corners on. Here is how each core data area actually works at michlotto — from cookies through to account deletion.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to measure page performance. No third-party ad-targeting cookies are dropped without your consent via the cookie banner.

Account Security

Passwords are hashed and never stored in plain text. Login activity is monitored for unusual patterns; if something looks off, we'll prompt a verification step before allowing access.

Data Retention

Active accounts retain full history. Closed accounts are held for the period state regulations require, then personal identifiers are purged. Payment confirmation records follow processor-level retention rules.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion. Requests are processed through account settings or via email, subject to identity verification.

Frequently Asked Questions About This Policy

Real questions about how your data is handled — answered plainly, without legal runaround.

We collect your name, email, date of birth, state of residence, and identity verification documents. Payment confirmation data from PayPal, Venmo, or Play+ is also logged to your account.

We share data only with payment processors and identity verification partners needed to run your account. We do not sell or rent your information to advertisers or unaffiliated third parties.

Yes. Log into your account, go to Settings, and select 'Privacy & Data Requests.' You can also email our privacy contact. We verify your identity before releasing any records.

Closed accounts are retained for the period required under applicable state regulations. After that window, personal identifiers are purged from active systems.

We use session cookies for login continuity and analytics cookies for site performance. You can manage or decline non-essential cookies through your browser settings or the cookie banner on site.

We receive transaction confirmation from PayPal, Venmo, or Play+ but do not store your wallet credentials or card numbers on our servers. The processor retains those details under their own privacy terms.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.